Frequently asked questions
What is the return policy?
If you have any issues with the product you receive, please contact us via our email. We'll do our best to work with you to make it right!
Do you ship outside Canada?
Unfortunately we only ship within Canada at this time. But please check back as we are working to make Krunchmates more accessible!
Are your treats suitable for all pets?
Yes! All of our treats are 100% safe for all household pets. While the treats are all human-grade single-ingredient veggies, please check that your pets have no allergies before serving.
Are your treats vet-approved?
Our treats are made with 100% real vegetables. While we are not veterinarians, we always recommend that you supervise your pets while feeding and consult your vet if you have any concerns.
How should I store Krunchmates?
Our treats are air-dried to preserve freshness and will typically last up to 2 years if stored correctly. Store in a cool, dry place, away from sunlight and reseal tightly after opening.